Playlist Sample Messaging On-Hold


The On Call 2000 Playlist Utility is a Windows Based software application which allows the user almost endless possibilities when programming wav files for the On Call 2000 Digital Message Player.

The Playlist Utility allows you to time and date stamp messages - in other words turn specified messages on or off at predetermined times, dates, and/or days of the week. The Windows basedPlaylist Utility is user friendly and compatible with most PC's.

The best way to demonstrate the power and flexibility of the On Call 2000 Playlist Utility is with a demonstration scenario. For this scenario, let's imagine that our client is a car dealer who is moving his dealership on June 25th. However, in an effort to clear out inventory, the client is going to have a blowout sale from June 1st to June 15th. In addition, to alert customers to their new address, the dealer wants to continue their "moving message" until the day of the move - June 25th. And of course, after the move takes place, our client wants to return to their regular dealer info, which, by the way, they would like to have playing for the entire month of June.

Once the messages have been produced, the files should be given obvious names so that they are easily recognizable when it comes to programming the playlist. For this client, we have produced three messages: the regular dealer information "REGULAR", the sale message "AUTOSALE", and the message that will alert callers to the upcoming move "MOVING".

Figure 1a demonstrates how we would program the first group of messages to play every day from June 1st to June 15th.

Figure 1a

In Figure 1b we add the second group of wav files which will play from June 16th to June 25th.

Figure 1b

 

Finally, in Figure 1c we return to the regular message on June 25th.

Figure 1c

For more information or a quote call toll free in North America
1-877-77-4WAVX or email us.


Remote Load I MOH I Store Announcers I GPS Version I Downloads I Playlist Utility I Contact Us